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Help Centre
  • Contact Us
CONTACTING US
  • GETTING STARTED
    • Booking an appointment
    • Consultations
    • Treatments
    • Tests
    • BMI & Lifestyle
  • FERTILITY TREATMENTS
    • IVF
    • IUI
    • ICSI
    • Shared Motherhood
    • Surrogacy
    • Treatment with donor gametes
    • Genetic Testing
  • FERTILITY TESTING
    • Couples fertility
    • Female Fertility
    • Male Fertility
    • Zika Virus Testing
  • FERTILITY ISSUES
    • Female Infertility
    • Male Factor Infertility
  • IN-TREATMENT
    • Vitamins and Supplements
    • Side-effects
    • Medication
    • Pregnancy
    • Treatment Cycles
    • Treatment procedures
    • Counselling
    • Sexual Intercourse
    • Out-of-hours support
  • BECOMING A DONOR
    • Egg donation
    • Embryo Donation
    • Sperm donation
    • Surrogacy
  • FERTILITY PRESERVATION
    • Embryo Freezing
    • Sperm Freezing
    • Egg Freezing
  • PAYING FOR TREATMENT
    • Pricing and payment
    • NHS
    • Access Fertility
    • Private Health Insurance
    • Treatment Packages
  • NHS TREATMENT
    • Funding
    • Eligibility
  • SUCCESS RATES
  • TREATMENT COMPANION APP
    • Troubleshooting
    • Account
  • SUPPORT & WELLBEING
    • Counselling
    • Glossary
  • EMBRYOLOGY
  • CONTACTING US
    • Appointment Scheduling
    • Emergency Contact
    • Feedback and Complaints
    • Clinic Locations
  • LEGAL & ETHICAL CONSIDERATIONS
    • Legislation and Compliance
    • Consent forms and agreements
    • Ethical Considerations
      Back to home
      1. Help Centre
      2. CONTACTING US
      • GETTING STARTED
        • Booking an appointment
        • Consultations
        • Treatments
        • Tests
        • BMI & Lifestyle
      • FERTILITY TREATMENTS
        • IVF
        • IUI
        • ICSI
        • Shared Motherhood
        • Surrogacy
        • Treatment with donor gametes
        • Genetic Testing
      • FERTILITY TESTING
        • Couples fertility
        • Female Fertility
        • Male Fertility
        • Zika Virus Testing
      • FERTILITY ISSUES
        • Female Infertility
        • Male Factor Infertility
      • IN-TREATMENT
        • Vitamins and Supplements
        • Side-effects
        • Medication
        • Pregnancy
        • Treatment Cycles
        • Treatment procedures
        • Counselling
        • Sexual Intercourse
        • Out-of-hours support
      • BECOMING A DONOR
        • Egg donation
        • Embryo Donation
        • Sperm donation
        • Surrogacy
      • FERTILITY PRESERVATION
        • Embryo Freezing
        • Sperm Freezing
        • Egg Freezing
      • PAYING FOR TREATMENT
        • Pricing and payment
        • NHS
        • Access Fertility
        • Private Health Insurance
        • Treatment Packages
      • NHS TREATMENT
        • Funding
        • Eligibility
      • SUCCESS RATES
      • TREATMENT COMPANION APP
        • Troubleshooting
        • Account
      • SUPPORT & WELLBEING
        • Counselling
        • Glossary
      • EMBRYOLOGY
      • CONTACTING US
        • Appointment Scheduling
        • Emergency Contact
        • Feedback and Complaints
        • Clinic Locations
      • LEGAL & ETHICAL CONSIDERATIONS
        • Legislation and Compliance
        • Consent forms and agreements
        • Ethical Considerations

      CONTACTING US

      Need to get in touch with us? Find out how to contact our patient enquiries team, your local clinic, and more.
      • What are Care Fertility’s opening times?
      • How do I contact the Patient Enquiries Team?
      • No one has joined my video call, what should I do?

      Appointment Scheduling

      • What is your cancellation policy?
      • How do I book an appointment?
      • How do I cancel my appointment?

      Emergency Contact

      • After-Hours Support (Hotline)
      • What should I do in an emergency?

      Feedback and Complaints

      • What is the complaint resolution process?
      • How can I provide feedback?

      Clinic Locations

      • Do you have a clinic in Swansea?
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      If you have any questions, or would like to know more about our services, please contact us on 0800 564 2270.
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