a heterosexual couple hugging each other

LEGAL

Explore our Legal Info page for our Privacy Policy, Cookie Policy, Gender Pay Gap Reports, Terms & Conditions, and more—all in one transparent place.

Legal
Terms and Conditions
Policies
Reports

Home
Legal

Legal

Privacy notice

Our privacy policy explains how we collect and look after your data.

Cookies policy

Our Cookies Policy explains how we use cookies to enhance your experience.

Terms and Conditions

Pre-Consultation T&Cs

See the terms and conditions for your pre-treatment tests and consultation.

Manchester £549 Offer

See the terms and conditions for the Manchester £549 offer.

Returning Patient 2025 Discount Offer

See the terms and conditions for the returning patient offer.

Cardiff and Plymouth assessment T&Cs

See the terms and conditions for the £245 fertility assessment.

Policies

Complaints

We’re here to listen, support, and understand your concerns.

Patient Safety Incident Policy

Download a copy of our patient safety incident report (PSIRF)

Reports

Slavery and anti-trafficking

Care Fertility ensures no slavery or human trafficking occurs in its business or supply chains.

Gender Pay Gap

Explore our Gender Pay Gap Report for insights into our commitment to equality and transparency.

Carbon Reduction Report

Learn how Care Fertility is aiming to reduce its carbon footprint through sustainable actions.

NHS Quality Report 2024-25

Read our full report on how Care Fertility ensures the highest standards of quality in patient care.

You might also find helpful

Your guide to getting started

IVF can feel daunting, but we’re here to support you. This guide helps you prepare and choose the right path for your unique journey.

Pre-treatment tests and what they mean

Wondering what fertility tests check for and what the results mean? We’ll explain every step to help you understand your unique journey.

How much does IVF cost?

IVF costs vary based on your needs and treatment type. At Care Fertility, we make costs clear, helping you feel in control as you plan your journey.