Emma Lomas
Patient Services Manager
Specialties:
- IVF
Emma Lomas is the Patient Services Manager at Care Fertility Leeds. She has worked in fertility since 2020 and feels incredibly fortunate to be part of a field that helps people achieve their dreams of becoming parents.
Training and expertise
Emma’s experience combines fertility care, customer service, and communication. Her degree in Public Relations has helped shape her clear, supportive approach to patient communication.
Emma says that she is motivated by knowing her work contributes, in some way, to helping individuals and couples grow their families. For Emma, it is a privilege to be part of a team that helps turn hopes and dreams into reality.
Career
Emma Lomas is the Patient Services Manager at Care Fertility Leeds. She has worked in fertility since 2020 and feels incredibly fortunate to be part of a field that helps people achieve their dreams of becoming parents.
Her background is in customer service, and she holds a degree in Public Relations, both of which have helped her develop a people-focused approach built on empathy, communication, and support.
What Emma loves most about her role at Care Fertility is being part of such an important journey in patients’ lives. She understands that fertility treatment can bring a mix of emotions, and she is passionate about ensuring every patient feels welcomed, listened to, and supported throughout their experience.
.jpg)
.jpg)
